This is an opportune time to review how my sponsoring company Portfolio Strategies Corporation(PSC) and I communicate with you. I appreciate the feedback you have given me so far.
First of all by law PSC must send a quarterly statement. Shortly after the end of each quarter you will receive an email from PSC with a link for the investor access portal. Otherwise you will get a paper statement in the mail. If you chose electronic delivery you have a user name and password. Thank you to the clients that get e delivery.
If you don’t remember your username I can give it to you again. I can also tell you your original password. However, if you have changed your password, your only recourse is for me to give you a temporary one and then you reset it to one more meaningful to you.
Please let me know if you have any questions about the information on your statement. Please note the since inception rate of return is not that meaningful because it is only for the time I have been with PSC, which is only 3 years. Many of you have had your accounts far longer than that.
Also in most cases for any switches or purchases the fund facts must be sent to you prior to the transaction. The fund facts are sent to you via an internal website. Therefore, when you receive them they are not from me but PSC. Clients have informed me that sometimes there are glitches. I appreciate that feedback, as that helps us do even better with the evolving technology.
Unfortunately some clients have told me they do not access either the statements or fund facts because they think it is spam from an unknown source. Thank you for letting me know. The hesitation is completely understandable, as hackers are becoming increasingly skilled at impersonating genuine providers.
For some time now, I have adopted the practice of sending meeting notes after each of our meetings, be they in person or telephone or email. Sometimes in lieu of meeting notes I keep our email correspondence. Please review these when you receive them. I welcome your comments. The meeting notes pdfs are best viewed on a computer or tablet, rather than a cellphone. The pdfs often show up blank on a cellphone.
One client had an excellent suggestion for me to send a quick email when the fund facts get sent by PSC prior to our meeting.
I would like to emphasize the importance of regular communications with me. If we are in regular communication you will get the maximum value out of our professional relationship. Your investments will benefit from regular review and rebalancing, which in turn will enable you to achieve your goals. Of course an in person meeting is the ideal, but even a phone conversation is helpful. Many life events can impact your financial future, but if I am not made aware, I cannot advise. Also my hope is that with each meeting you will be empowered with the knowledge you need to achieve your goals.
Your life’s journey and staying on track with your financial goals needs our ongoing professional partnership and communication. Better information through communication leads to a more ideal outcome for you.